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Shipping + Returns

Where do you ship?

At launch, we ship to countries within the EU and the UK. We're working on expanding internationally—sign up to our newsletter for updates. Shipping rates and delivery times vary by weight and destination and will be calculated at checkout.

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary by country but usually take 3–7 business days within the EU.

What is your return policy?

Due to hygiene standards, we can only accept returns on unopened and unused products within 10 days of delivery. To request a return, please contact us at hello@unicosmetics.com.

My order arrived damaged or incomplete. What should I do?

We're so sorry! Please email us at hello@unicosmetics.com with your order number and a photo of the issue. We'll make it right.