Privacy Policy

Responsibility

We are Unicosmetics BV, registered with the Netherlands Chamber of Commerce (KVK) under 86529544 with our registered office at Schimmelt 48, 5611 ZX Eindhoven, Netherlands. We are responsible for the processing of your personal data.

Children younger than 16 years

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we discover that we have received personal data from someone under 16 without parental or guardian consent, we will delete that data immediately.

What data do we collect?

We collect several types of information from and about users of our website, including information by which you are personally identified, such as your name, postal address, e-mail address, and other online identifiers (“Personal Information”).  Our website also automatically collects certain information about its users, including information about your use of our website, your internet connection, the device you use to visit our website, features that you access on the website, and other usage details (this information, and Personal Information, collectively, is “Information”.

The Information we collect on or through our website includes:

  • Personal Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, subscribing to our emails, interacting with any content posted on the website including commenting on a video or reviewing a product, or requesting further services.
  • Records and copies of your correspondence (including email addresses) if you contact us.
  • Details of transactions you carry out through our website and of the fulfillment of your orders. 

How do we collect your data?

We collect data and process data when you:

  • When you provide it to us, for example, when you place an order through our website, correspond with a member of Unicosmetics, register as a user of our website, or enter a competition.
  • When you sign into the website using Facebook or Google. Please note that the information your Facebook or Google account shares with our website will depend on your privacy settings.
  • Automatically as you navigate through and interact with the website or our correspondence.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards, review platforms or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Unicosmetics collects your data so that we can:

  • Process and deliver your orders.
  • Manage your account and provide customer service.
  • Send you updates, offers, and newsletters when you have subscribed.
  • Notify you of competition results.
  • Improve our website, services, and customer experience.
  • Recognise you when you return to our website and remember your preferences.
  • Carry out credit checks if you choose “buy now, pay later” services.
  • Comply with legal and tax obligations.
  • We also use data for marketing, but only when you have given us your consent.

How do we store your data?

Unicosmetics securely stores your data on servers located in the Netherlands. We use industry-standard security measures, including encryption, firewalls, and restricted access protocols, to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

We retain your personal data only as long as it is necessary:

  • Order and transaction data: kept for as long as needed to meet tax and accounting obligations (7 years).
  • Account data: kept while your account is active. You can close your account at any time.
  • Newsletter subscriptions: kept until you unsubscribe.
  • Customer service data: kept as long as needed to resolve your request.

When data is no longer required, we delete or anonymise it.

What are your data protection rights?

Every user is entitled to the following rights under GDPR:

  • Right of access: You have the right to request Unicosmetics for copies of your personal data.
  • Right to rectification: You have the right to request that Unicosmetics correct any information you believe is inaccurate. You also have the right to request Unicosmetics to complete the information you believe is incomplete.
  • Right to erasure: You have the right to request that Unicosmetics erase your personal data, under certain conditions.
  • Right to restrict processing: You have the right to request that Unicosmetics restrict the processing of your personal data, under certain conditions.
  • Right to object: You have the right to object to Unicosmetics’s processing of your personal data, under certain conditions.
  • Right to data portability:  You have the right to request that Unicosmetics transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@unicosmetics.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we collect information from you automatically through cookies or similar technology.

We use cookies to:

  • Keep you signed in.
  • Understand how you use our website.
  • Personalise your experience and remember your preferences.
  • Deliver relevant advertising with your consent.

You can manage or disable cookies in your browser settings. For more information, visit www.allaboutcookies.org

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – we use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – we use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We can share some limited aspects of this data with third parties for advertising purposes. We can also share online data collected through cookies with our advertising partners. This means that when you visit another website, you can be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website can contain hyperlinks to third party websites. We are not responsible for these websites and advise you to read the privacy policies of these websites carefully.

Changes to our privacy policy

Unicosmetics keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on October 1, 2025.

How to contact us

If you have any questions about Unicosmetics’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@unicosmetics.com